This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firfox loads automatically, since you forced thbe latest version upon me, I can no longer view YouTube videos. What gives??????

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya tntrex0

tntrex0
tntrex0
more options

Since Firefox updates automatically, they other day it updated itself before launching. Since then I have been unable to watch YouTube videos. I have audio but no video or progress bar. WHAT GIVES??????

Since Firefox updates automatically, they other day it updated itself before launching. Since then I have been unable to watch YouTube videos. I have audio but no video or progress bar. WHAT GIVES??????

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
tntrex0
tntrex0 Nkolo motuna
more options

This solved the problem! Thanks so much.