When I click on the "Open a new tab" button, nothing is happening. I've checked my settings but everything is fine, what's wrong?
Just a couple days ago all of a sudden the "Open a new tab" button wasn't working and even going into "file" and then "open new tab" it doesn't open a new tab. I have to go into my bookmarks and right click "open in new tab" for any new tab to open. I've checked my settings and nothing is there about it. Is there anything that I can do to fix it?
Solution eye eponami
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (3)
Solution eye oponami
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Thank you so much! ^^ It worked!
You're welcome