This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

can't get Firefox web browser at all after trying to download Firefox 4.0

  • 4 biyano
  • 17 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya TonyE

A Desmond
A Desmond
more options

Downloaded Firefox 4.0 for Max OS X --(Step #2 )When prompted, dragged Firefox icon into Application folder ! unable to get passed 2nd step of download -Unable to drag icon to dock-- when click on icon it repeats step #2. 

now unable to open old version of firefox  states" cannot open application Firefox because it is not supported on this system"

I am at a loss -- how can this be fixed!! Thank you A Desmond

Downloaded Firefox 4.0 for Max OS X --(Step #2 )When prompted, dragged Firefox icon into Application folder ! unable to get passed 2nd step of download -Unable to drag icon to dock-- when click on icon it repeats step #2. now unable to open old version of firefox states" cannot open application Firefox because it is not supported on this system" I am at a loss -- how can this be fixed!! Thank you A Desmond

Solution eye eponami

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Solution eye oponami

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

A Desmond
A Desmond Nkolo motuna
more options

Thanks TonyE. This is a nightmare!!. I have a MAC OS / version 10.4.11 I downloaded Firefox 3.6 from site you suggested, & got the same prompt to drag the Firefox icon into the application which downloads but does not allow me to open it. Everytime I click it opens the same folder to drag the iicon into the application folder. How do I stop this vicious cycle ???? Thanks again

A Desmond
A Desmond Nkolo motuna
more options

YEA! success after 2 days of frustration !!! THANK YOU TonyE You made my day

TonyE
TonyE
  • Moderator
more options

You're welcome