Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

After the most recent update, the File, New Tab command does not work; nor does clicking on the plus sign for a new tab. Help?

  • 5 biyano
  • 28 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya casmithlaw

ekpowers
ekpowers
more options

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

Solution eye eponami

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

Tanga eyano oyo ndenge esengeli 👍 4

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

ekpowers
ekpowers Nkolo motuna
more options

That was it--fixed. Thanks so much!

thdenison
thdenison
more options

I fixed this problem by uninstalling the Ask Toolbar. Go to Windows Control Panel and uninstall program.

ksmoore
ksmoore
more options

I do not have ask.com tool bar installed in the add on>extensions. I also checked. my control panel. Any other suggestions?

thanks

casmithlaw
casmithlaw
more options

I found the Ask.com program listed as a Foxit toolbar. I deleted it and my tabbing function came back immediately. In the Windows uninstaller, look for Ask.com in the publisher column rather than in the program name column.