This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

In Firefox 4.0, can no longer print!

more options

I do not have a printer. Instead, I "print" to PDF using PrimoPDF. However, after installing the new Firefox, I can no longer print to PDF because I get an error message that says "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer?" Unfortunately firefox will not accept PrimoPDF, and I do not have another printer.

Please help!!! The ability to "print" to PDF is critical!!!

I do not have a printer. Instead, I "print" to PDF using PrimoPDF. However, after installing the new Firefox, I can no longer print to PDF because I get an error message that says "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer?" Unfortunately firefox will not accept PrimoPDF, and I do not have another printer. Please help!!! The ability to "print" to PDF is critical!!!

All Replies (1)

more options

{Ctrl + P} = in the Printer - Name box, is Primo PDF available for selection?

If not, see about getting an update for that program or visit their support forum for help with that issue.
http://forums.primopdf.com/