This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Everything is Blank

  • 1 eyano
  • 4 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya cityminz

more options

Windows 7, Firefox 4

Absolutely everything is blank. Web pages will not load, menus are blank, dropdown of menus are blank, no icons, no nothing.

The only fix for this is to uninstall the program and then reinstall it, because even Safe Mode is blank. Only after reinstalling the program from uninstalling it first will the program somewhat work when the installer opens it. If the program is closed by any means: regular close or killing the process, Opening it again goes back to blank everything.

I adore Firefox, and would like to continue using it. However, I'm at my wits end and am considering trying something else. Say opera or whatever.

If there is an older version that I can use, then by all means POINT ME IN THE DIRECTION OF WHERE IT IS PLEASE! *begs*

Windows 7, Firefox 4 Absolutely everything is blank. Web pages will not load, menus are blank, dropdown of menus are blank, no icons, no nothing. The only fix for this is to uninstall the program and then reinstall it, because even Safe Mode is blank. Only after reinstalling the program from uninstalling it first will the program somewhat work when the installer opens it. If the program is closed by any means: regular close or killing the process, Opening it again goes back to blank everything. I adore Firefox, and would like to continue using it. However, I'm at my wits end and am considering trying something else. Say opera or whatever. If there is an older version that I can use, then by all means POINT ME IN THE DIRECTION OF WHERE IT IS PLEASE! *begs*

All Replies (1)

more options

use 3.6.16, if your pc is not quite new, for example you bought it before year 2005.