This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Since upgrading from v4 beta the forward/backward buttons don't work and I can't access my bookmarks - tried the solutions in the help section - nothing seems to work - help!

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya cor-el

bruceb007
bruceb007
more options

Upgraded from v4 beta to v4. Lost bookmarks and the forward/back buttons don't work. I tried the help solutions but nothing seems to work, including via bookmark backup, even system restore didn't help! The places.sqlite file is there and the renaming etc solution didn't work. Similarly the toolbar resets don't work either, even in safe mode.

In short can I get my bookmarks out and into another browser.

I've always been a firefox fan but never had so many problems.

Upgraded from v4 beta to v4. Lost bookmarks and the forward/back buttons don't work. I tried the help solutions but nothing seems to work, including via bookmark backup, even system restore didn't help! The places.sqlite file is there and the renaming etc solution didn't work. Similarly the toolbar resets don't work either, even in safe mode. In short can I get my bookmarks out and into another browser. I've always been a firefox fan but never had so many problems.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.