This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When opening Firefox, instead of my home page, I get "bad request" message, how do I fix that?

  • 3 biyano
  • 12 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

more options

I receive "bad request" when opening up Firefox, instead of it opening up my home page..

I receive "bad request" when opening up Firefox, instead of it opening up my home page..

Solution eye eponami

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Tanga eyano oyo ndenge esengeli 👍 3

All Replies (3)

more options

Solution eye oponami

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

thank you, Co-rel, did as ya stated, and it worked, I think you're right in saying there was a corrupted cookie linked to my home page, after clearing the cache and cookies, and retyping/resetting the home page, all's good...thank you for taking the time to answer my question....great day to you :)

more options

You're welcome