This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My computer has burn4free.exe installed and it is slowing firefox down to a crawl. I have read this is a worm or trojan. how can I remove this program?

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 11 views
  • Eyano yasuka ya Xircal

more options

I have read that burn4free.exe is a trojan horse or worm and it infects the Windows operating systems and Firefox browser but is very hard to remove by anti-spyware programs. how can I remove it?

I have read that burn4free.exe is a trojan horse or worm and it infects the Windows operating systems and Firefox browser but is very hard to remove by anti-spyware programs. how can I remove it?

All Replies (3)

more options

You can remove it with this free AV: http://www.avast.com/free-antivirus-download

Also download the free version of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to eliminate other malware on your system.

more options

Thanks for the suggestions. avast.com looks like a great program and has gotten great reviews, but it didn't find burn4free.exe or identify it as a trojan or worm, which it is. burn4free hides very well so it can't easily be detected it seems. I'm going to try malwarebytes.org next and hope I am successful. My browser performance is so slow and I'm afraid that burn4free is stealing passwords. SpyBot Search & Destroy identified it as a trojan but couldn't remove it. Thanks for the suggestions.

more options

If you don't have any success with Malwarebytes, try this one (also free): Remove Burn4Free