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My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.

  • 3 biyano
  • 9 eza na bankokoso oyo
  • 9 views
  • Eyano yasuka ya Xircal

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Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

All Replies (3)

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Ezalaki modifié na Xircal

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Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

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