We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

already on firefox 4 ver 1.8 and my computer is constantly trying to update to another version

  • 1 eyano
  • 4 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya Xircal

waringrph
waringrph
more options

I have firefox /yahoo browser. The progress bar comes up for a few seconds and immediately goes back to the screen asking me to download the update even though it says it has already.I using on pc with win xp-pro. Getting to be rather annoying.

I have firefox /yahoo browser. The progress bar comes up for a few seconds and immediately goes back to the screen asking me to download the update even though it says it has already.I using on pc with win xp-pro. Getting to be rather annoying.

All Replies (1)

Xircal
Xircal
more options

This is most likely caused by AVG Safe Search which you appear to have installed.

Click the Firefox button, then go to Add-ons, then Extensions and disable it in there.

After that, click Help | About Firefox and then click the Check For Updates button.