This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

is there a way to retrieve my old (sync'd) bookmarks from a lost/stolen device?

  • 1 eyano
  • 6 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Ibai

shaliru
shaliru
more options

I had firefox sync working on my laptop and home PC. However, the laptop was stolen and I stupidly reformatted my PC without backing up my bookmarks. I've gone into the sync settings but there doesnt seem to be anyway to retrieve the bookmarks. Am I missing something or is this impossible?

I had firefox sync working on my laptop and home PC. However, the laptop was stolen and I stupidly reformatted my PC without backing up my bookmarks. I've gone into the sync settings but there doesnt seem to be anyway to retrieve the bookmarks. Am I missing something or is this impossible?

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi Shaliru!

Unfortunately Sync is not intended as a back up service and if you delete the bookmarks from the main computer this would disappear from your Sync account too.

Next time, make sure that you keep a bookmarks back-up before formatting your computer.