We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I keep getting the message "This item cannot be installed in your country". Why is this please?

  • 4 biyano
  • 21 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya blassey

CHRGS
CHRGS
more options

I have even tried a VPN to the UK and have reset my country settings on the Android Tablet to London, UK.

I have even tried a VPN to the UK and have reset my country settings on the Android Tablet to London, UK.

All Replies (4)

Matt Brubeck
Matt Brubeck
more options

Sorry about that - Firefox should be available in all countries, so this sounds like a mistake or bug with the Android Market. If you let us know which country you are in, it might help us fix the problem.

If you can't get Firefox from the Android Market, you can also try using the "directly from our FTP server" link on this page: https://wiki.mozilla.org/Mobile/Platforms/Android

CHRGS
CHRGS Nkolo motuna
more options

Thanks very much for the link mbrubeck - I managed to install from the APK as you suggested.

I'm in Dubai in the UAE - could be local restrictions :-(

Cheers CHRGS.

Matt Brubeck
Matt Brubeck
more options

Thanks for the extra info. We double-checked our Android Market settings, and removed some restrictions that were accidentally set. As soon as the new settings take effect, Firefox should be available through the Android Market in all countries.

blassey
blassey
more options

The problem with the market should be resolved now. You'll want to re-install from the market so you get security updates in the future.