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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

after I download and try to run the 5.0 version it says the file is corupt, why?

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I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

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Download the installer again, and try again. It could be that the installer was damaged.