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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Since updating to 5.0, my saved passwords no longer work -- when I re-start, the check box for saved passwords is unchecked.

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If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

Solution eye eponami

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Solution eye oponami

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).