This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When trying to open the Add-Ons manager, it just displyas "Loading" but never shows the Add-Ons.

  • 1 eyano
  • 5 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya SafeBrowser

more options

When trying to open the Add-Ons manager (Tools - Add-ons), a new window or tab opens and displays a box with the word 'Loading' and the spinning progress icon. But it does not ever show the list of Add-ons.

When trying to open the Add-Ons manager (Tools - Add-ons), a new window or tab opens and displays a box with the word 'Loading' and the spinning progress icon. But it does not ever show the list of Add-ons.

All Replies (1)

more options

Click on Extensions, Appearance or Plugins in the left margin of the Add-ons Manager display/tab.

  • It is trying to load the "Get Add-ons" information from the web server
  • There is possibly a minor glitch in loading the "Get Add-ons" option, but it is so minor that the developers have discussed and decided that no update for that minor item will be done, at this time
  • If you want new add-ons, go to the following link and use the search box on the page: https://addons.mozilla.org/en-US/firefox/


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Does not relate to your question, but...

You have multiple old Java Console extensions that Java did not clean-up during updates (Add-ons > Extensions>. You can manually remove them, if you do not do Java development work:



Not related to your question, but...

You need to update some plug-ins: