This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When clicking a link normally - a new tab would open, but in this version a new window opens and there are 2 blue bars - the bar at the top of the browser and on the left hand side is a orange firefox button - Next time i start firefox it crashes!!!

  • 5 biyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Hasan

richi1973
richi1973
more options

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side.

I have already asked this question and was adviced to start in safe mode - this did not help either.

Please help me quickliy, it is really annoying.

Thanks Richard

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side. I have already asked this question and was adviced to start in safe mode - this did not help either. Please help me quickliy, it is really annoying. Thanks Richard

Solution eye eponami

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK

Check and tell if its working.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (5)

Hasan
Hasan
more options

Getting Started with Firefox

Common Questions after Updating Firefox

Troubleshooting extensions and themes

Check and tell if its working.

richi1973
richi1973 Nkolo motuna
more options

Thanks for your answer, but i posted my question, because nothing of the above works.

Still need help with this issue!

Thanks Richard

Hasan
Hasan
more options

Solution eye oponami

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK

Check and tell if its working.

Ezalaki modifié na Hasan

richi1973
richi1973 Nkolo motuna
more options

Hi mha007

Thanks for your help. The hint with the new profile worked! I downloaded version 7 yesterday and in this version i don`t have the above problem.

Thanks anyway, richard

Hasan
Hasan
more options

Glad to hear it

Ezalaki modifié na Hasan