This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya crashVette

more options

it crashes on startup. I've tried safe mode and safe mode with ALL options turned off (all boxes selected on safe mode pop up box selected). selected make changes and restart. I've tried reinstalling, no difference

it crashes on startup. I've tried safe mode and safe mode with ALL options turned off (all boxes selected on safe mode pop up box selected). selected make changes and restart. I've tried reinstalling, no difference

All Replies (2)

more options

You may be infected with malware.

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

thanks, that did it.