This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

6.0.2 upgrade will not run because 6.0.1 faulted

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 11 views
  • Eyano yasuka ya cor-el

wileycj5
wileycj5
more options

Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message:

XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2

Uninstalled 6.0.1, Installed 6.0.2 and still received error message.

I'm stuck in Firefox Hell. Any suggestions?

Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message: XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2 Uninstalled 6.0.1, Installed 6.0.2 and still received error message. I'm stuck in Firefox Hell. Any suggestions?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: