This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Received Error: Platformvwersion "7.0.1" not compatible with Minversion:1.9.2.13 Maxversion:1.9.2.13 Can't get Firefox to work and no email with Thunderbird?

  • 1 eyano
  • 18 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

more options

Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

All Replies (1)

more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: