This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why does Firefox 7.0.1 take over 90 seconds to load?

  • 1 eyano
  • 8 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya cor-el

Twixdad
Twixdad
more options

Firefox takes over a minute and a half to load. Window IE loads in less than 15 seconds, as Firefox used to before updating. Have tried every suggestion on Firefox site to fix this. Have Windows 7 16 bit with broadband connection. Using Microsoft Securities Essentials and Malware Bytes. All programs up to date.

Firefox takes over a minute and a half to load. Window IE loads in less than 15 seconds, as Firefox used to before updating. Have tried every suggestion on Firefox site to fix this. Have Windows 7 16 bit with broadband connection. Using Microsoft Securities Essentials and Malware Bytes. All programs up to date.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)