This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I repeatedly get "Plugin Finding Service Error" no matter how many times I try. What do I do?

  • 1 eyano
  • 10 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya cor-el

more options

I am trying to find out what plugins are outdated so I can update them. I used the plugin finding service icon on your help and tutorials page. I keep getting a "plugin finding service error". It directs me to try again later but I still get the same answer. What can I do?

I am trying to find out what plugins are outdated so I can update them. I used the plugin finding service icon on your help and tutorials page. I keep getting a "plugin finding service error". It directs me to try again later but I still get the same answer. What can I do?

All Replies (1)

more options

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r102
  2. Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.