This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya knorretje

retargeted
retargeted
more options

Firefox is constantly crashing each time I try to open it. I've reinstalled a number of times, and tried running in safe mode, but nothing works. It was working just fine last night, so I have no idea why it's suddenly stopped working

Firefox is constantly crashing each time I try to open it. I've reinstalled a number of times, and tried running in safe mode, but nothing works. It was working just fine last night, so I have no idea why it's suddenly stopped working

All Replies (1)

knorretje
knorretje
more options

When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.
See https://support.mozilla.com/en-US/kb/Firefox%20crashes