This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I lose saved tabs after closing Firefox 7.0.1/Vista

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 22 views
  • Eyano yasuka ya falsedawn

more options

I have configured FF through Options to save tabs when closing. I shut down my system every night, and approximately once every 2 weeks when restarting FF it can't recover my previous session. The "We're embarrassed..." window option to restore tabs is grayed out. History... Restore Previous Session is grayed out, so I can't restore that way. Closing FF and restarting it doesn't solve the problem. I am also experiencing crashes once every 1-2 weeks. Is this loss of saved sessions a known bug?

I have configured FF through Options to save tabs when closing. I shut down my system every night, and approximately once every 2 weeks when restarting FF it can't recover my previous session. The "We're embarrassed..." window option to restore tabs is grayed out. History... Restore Previous Session is grayed out, so I can't restore that way. Closing FF and restarting it doesn't solve the problem. I am also experiencing crashes once every 1-2 weeks. Is this loss of saved sessions a known bug?

All Replies (2)

more options

A possible cause is an update of Firefox.

If you notice an update then try to close Firefox via Firefox/File > Exit instead of clicking the Apply Update button.

more options

I was having FF automatically install updates. I changed it to manual and will see if it helps. Thanks.