This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Yesterday i downloaded a new version of firefox and when i open a new tab it doesn't go straight to the home page, it just goes to a blank page and says this website does not supply identity information.

  • 2 biyano
  • 6 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Carlos777

more options

Normally when i open a new tab my homepage which is google opens up, but after updating mozzila firefox yesterday to the newest version my homepage doesnt come up automatically when i open a new tab and on the addres bar normally it had the mozzila firefox sign/symbol but now it is just blank with no symbol and no homepage, i have to manually get to my homepage.

Please help

Normally when i open a new tab my homepage which is google opens up, but after updating mozzila firefox yesterday to the newest version my homepage doesnt come up automatically when i open a new tab and on the addres bar normally it had the mozzila firefox sign/symbol but now it is just blank with no symbol and no homepage, i have to manually get to my homepage. Please help

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thanks but my firewall is mocrosft security essentials and i dont know how to change those security settings with that?