This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya lindsaygii

more options

I updated my Firefox to 8.0 and it would never load. As soon as I open up Firefox it crashes instantly. I removed it and reloaded Mozilla and it is still crashing. It will not open up in Safe Mode.

I updated my Firefox to 8.0 and it would never load. As soon as I open up Firefox it crashes instantly. I removed it and reloaded Mozilla and it is still crashing. It will not open up in Safe Mode.

All Replies (2)

more options

The drastic option is to use firefox 3.6 instead. Note however I am able to run Firefox 8 and 9 on an XP.

more options

Update Roboform. That has been fixing this for many people, including me!  :)