This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I have downloaded Firefox 8.0 but gmail etc have message do not support browser and suggest I update.

lsholes
lsholes
more options

I uninstalled the beta version 4.0 and have downloaded 8.0 several times. When I go to gmail I get a message at the top that my browser is not supported and I should get the latest version . . .

I uninstalled the beta version 4.0 and have downloaded 8.0 several times. When I go to gmail I get a message at the top that my browser is not supported and I should get the latest version . . .

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox