This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Downloads show in downloads window, but disappear from window as soon as finished downloading.

  • 2 biyano
  • 9 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya kmazziotta

kmazziotta
kmazziotta
more options

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there.

It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there. It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

Solution eye eponami

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

Tanga eyano oyo ndenge esengeli 👍 4

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

kmazziotta
kmazziotta Nkolo motuna
more options

Thanks! That was it!

I guess they're serious about "Don't remember download history." I had no idea that meant it would erase the history immediately and I wouldn't even be able to see it myself!  :-(