cannot use home; message says url does not exist, and firefox homepage is gone.
When I open Firefox, I do not go to the Firefox homepage. The page that comes up has Mozilla Firefox on the top blue bar, and the navigation bar file - help. Underneath it reads "new tab" and the location bar reads "go to a website" followed by the Google search box which does drop down to reveal the other search engines. This is followed by the "home" box. When I click on home, I get an Alert box that states "The URL is not valid and cannot be loaded." I do not get the Firefox home page when I open Firefox (but it does connect me to the internet), and clicking on home does not take me to the Firefox home page either. How do I fix this problem?
All Replies (4)
Hi zwaldkuypers,
You should try typing about:home in the address bar. Is that the page you want as your home page? You should look at the Knowledge Base article How to set the home page. It has steps on how to reset the home page to default. I'd try that first.
Hopefully this helps!
Typing in "about:home" still gets the URL not valid message. There seems to be no home to which to default, so that doesn't work. I tried to take the system back to an earlier date; it doesn't work. When I go to an earlier date and open Firefox, it crashes and needs to be reinstalled. When reinstalled, it does not give me the Firefox homepage from which to work. I generally use Google as a search engine, but do not use a google tool bar. I am at a loss as to what to do.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
See also:
See this support question esp. Vivec.Wilfred's response. Sounds like it answers the question of Firefox 9.0.1 not being able to load its own default homepage on certain Win XP systems (I get this as well). Need to install appropriate DLLs to fix, or wait for official fix.