Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I have tried to add nosquint addon and am told will be added after restart, but nothing happens

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya herbw2

herbw2
herbw2
more options

The install dialog box says firefox in not allowing the, and I click the allow button. I restart the computer, but nothing happens. I had no trouble install previously (I had a problem with a program and had to reinstall firefox. The addon does not come up on the toolbar.

The install dialog box says firefox in not allowing the, and I click the allow button. I restart the computer, but nothing happens. I had no trouble install previously (I had a problem with a program and had to reinstall firefox. The addon does not come up on the toolbar.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see that extension on the Tools > Add-ons > Extensions (about:addons) page?

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

herbw2
herbw2 Nkolo motuna
more options

I have some registry problems that I am trying to solve thru cybertechhelp.com. Have to go slow as as I'm not sure I know what I am doing. I did have nosquinte installed with no prolems until I reinstalled Firefox. Hopefully I will get it going sone.