This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Using Firefox to access facebook chat Button or online friiend chat button generates a Black screen with CANNOT LOAD IMAGES and no chat window opens.

  • 1 eyano
  • 6 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Vivek

billxw
billxw
more options

This does not happen in other browsers and it happens on a variety of computers I have access to and would seem to be a common problem but I can find no identical cases in my searches of Firefox , Facebook or windows help or Google search. My home machine is only a P2 with WINXPCORP but works fine and I have done all updates but still have this continuing problem every time I try to use Firefox to access Facebook chat but it does not happen with IE or chrome

The response to clicking on chat button or friend chat is a black screen with small center square box with blue title bar that says VIEW IMAGE FULL SCREEN - (42) FACEBOOK X""

center of box is ""! "" mark in yellow triangle and wording 

"" CANNOT LOAD IMAGES       OK

clicking on OK returns to facebook page but no chat opens.

Some times |VERY RARLEY if as the page loades you click on chat button with 1/2 second of it appearing chat will open.

This does not happen in other browsers and it happens on a variety of computers I have access to and would seem to be a common problem but I can find no identical cases in my searches of Firefox , Facebook or windows help or Google search. My home machine is only a P2 with WINXPCORP but works fine and I have done all updates but still have this continuing problem every time I try to use Firefox to access Facebook chat but it does not happen with IE or chrome The response to clicking on chat button or friend chat is a black screen with small center square box with blue title bar that says '' VIEW IMAGE FULL SCREEN - (42) FACEBOOK X"" center of box is ""! "" mark in yellow triangle and wording "" CANNOT LOAD IMAGES ''' OK clicking on OK returns to facebook page but no chat opens. Some times |VERY RARLEY if as the page loades you click on chat button with 1/2 second of it appearing chat will open.

All Replies (1)

Vivek
Vivek
more options

Hi,

Please also see this.