This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Each of the last two times I've been prompted to update, my bookmarks have dissapeared. Thoughts?

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya cor-el

samruth
samruth
more options

Twice in the last 2 or 3 months, I've been prompted to upgrade my mozilla browser. Both times all of my bookmarks and tabs have disappeared without a trace. Why would this have happened, and is there any way to get them back?

Twice in the last 2 or 3 months, I've been prompted to upgrade my mozilla browser. Both times all of my bookmarks and tabs have disappeared without a trace. Why would this have happened, and is there any way to get them back?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

See also:

There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.1 r53