This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How can I make a profile for firefox without having firefox to make it with. Firefox won't start because my profile is missing or inaccessible.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

Thomas Richard Prochaska
Thomas Richard Prochaska
more options

My mac hard-drive fried and I lost everything on it, including the firefox profile. After my hard-drive was replaced I downloaded firefox but can't get it to start. The profile is gone with no backup anywhere, how can I get firefox to start over new and build a new profile from scratch?

My mac hard-drive fried and I lost everything on it, including the firefox profile. After my hard-drive was replaced I downloaded firefox but can't get it to start. The profile is gone with no backup anywhere, how can I get firefox to start over new and build a new profile from scratch?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the profiles.ini file to force Firefox to create a new default profile.