Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox not updating automatically

  • 2 biyano
  • 10 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya marb

marb
marb
more options

Although Firefox Helo informed me that my version was up to date and my options are set for auto updating, I found last week as a result of a specific website no longer that I had not been updated since 9.02 although the latest version is 12 which I have now manually installed.

How do I ensure I am automatically updated in future?

Although Firefox Helo informed me that my version was up to date and my options are set for auto updating, I found last week as a result of a specific website no longer that I had not been updated since 9.02 although the latest version is 12 which I have now manually installed. How do I ensure I am automatically updated in future?

All Replies (2)

user633449
user633449
more options

Click the Firefox button, then go to Options.Then advanced, then update. Make sure Firefox is set to update automatically.

Sometimes the updater gets corrupted, which could be what happened in your case. Reinstalling Firefox should fix that (and you already reinstalled) so you should be good.

marb
marb Nkolo motuna
more options

Thanks for the advice

I did this before I posted this morning and it was OK but as you say the setting may well have become corrupted while I was still running 9.02.

I posted the my query because I don't want it to happen again but there doesn't seem to be any reason why it should

Thanks again for the prompt reply