We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

After downloading the latest version of Firefox, lost my bookmarks, history, etc. Can I recover?

  • 1 eyano
  • 7 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Landita

travy55
travy55
more options

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

All Replies (1)

Landita
Landita
more options

Hi!

Perform the suggestions mentioned in the following articles: Backing up and restoring bookmarks Locked or damaged places.sqlite -> http://kb.mozillazine.org/Locked_or_damaged_places.sqlite Lost Bookmarks Bookmarks not saved http://kb.mozillazine.org/Lost_bookmarks http://kb.mozillazine.org/Bookmarks_not_saved Check and tell if its working.