This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 'Plugin Check' and Java, need help

  • 4 biyano
  • 35 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Curious Mew

more options

I'm a noob, hi :D

Okay, so I just barely reinstalled Windows 7 and overwhelmingly updated all there is to update on this Windows machine.. including Java, from a very annoying popup window (there is still another bubble popping up, but it doesn't give me any publisher name and I decline the option every time).

So going through the Firefox 'Plugin Check' checklist, Firefox is telling me that my Java still needs updating.. although the Java website tells me I am running the latest version?

Firefox Plugins:

  1. Java(TM) Platform SE 6 U32
  2. Java Deployment Toolkit

According to Java, it thinks I am running 32 bit Firefox --but my machine is a 64 bit, and says so in the 'about:support' html link. It says I am running WOW64, I guess I'm running 64 bit Firefox?

How do I make Firefox recognize Java? I have looked through my installed programs list and find these 3 Java programs:

  1. Java(TM) 6 Update 15 (64-bit), Installed 1/9/2010
  2. Java(TM) 6 Update 32, Installed 6/6/2012
  3. Java (TM) SE Development Kit 6 Update 15 (64-bit), Installed 1/9/2010

I don't think I downloaded the right version of Java.. but I'm really not sure how I should fix this?

I'm a noob, hi :D Okay, so I just barely reinstalled Windows 7 and overwhelmingly updated all there is to update on this Windows machine.. including Java, from a very annoying popup window (there is still another bubble popping up, but it doesn't give me any publisher name and I decline the option every time). So going through the Firefox 'Plugin Check' checklist, Firefox is telling me that my Java still needs updating.. although the Java website tells me I am running the latest version? Firefox Plugins: # Java(TM) Platform SE 6 U32 # Java Deployment Toolkit According to Java, it thinks I am running 32 bit Firefox --but my machine is a 64 bit, and says so in the 'about:support' html link. It says I am running WOW64, I guess I'm running 64 bit Firefox? How do I make Firefox recognize Java? I have looked through my installed programs list and find these 3 Java programs: # Java(TM) 6 Update 15 (64-bit), Installed 1/9/2010 # Java(TM) 6 Update 32, Installed 6/6/2012 # Java (TM) SE Development Kit 6 Update 15 (64-bit), Installed 1/9/2010 I don't think I downloaded the right version of Java.. but I'm really not sure how I should fix this?

Ezalaki modifié na Curious Mew

Solution eye eponami

At this time, Firefox for Windows is a 32-bit application, regardless of the "bitness" of your Windows. For best compatibility, you may want to stick with 32-bit add-ons.

I suggest uninstalling all your Javas and grabbing the newest one, which actually is Java 7 (there is a gradual rollout of Java 7; Java 6 is still secure and up-to-date if you prefer).

The Java test page will lead you back to the download: http://www.java.com/en/download/testjava.jsp

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

more options

Solution eye oponami

At this time, Firefox for Windows is a 32-bit application, regardless of the "bitness" of your Windows. For best compatibility, you may want to stick with 32-bit add-ons.

I suggest uninstalling all your Javas and grabbing the newest one, which actually is Java 7 (there is a gradual rollout of Java 7; Java 6 is still secure and up-to-date if you prefer).

The Java test page will lead you back to the download: http://www.java.com/en/download/testjava.jsp

more options

Okay, um.. why didn't I ever see this window before? I just installed a 64-bit version of Java a few days ago, and the link you gave me there is telling me that an old version of Java has been detected on my system? I only have 4 versions of Java downloaded on my computer, surely one of them can do the job?

My list of Java:

  1. Java(TM) 6 Update 15 (64-bit) | Sun Microsystems, Inc. | 1/9/2010
  2. Java(TM) 6 Update 32 | Oracle | 6/6/2012
  3. Java(TM) 7 Update 4 (64-bit) | Oracle | 6/7/2012
  4. Java(TM) SE Development Kit 6 Update 15 (64-bit) | Sun Microsystems Inc. | 1/9/2010

I thought the Java website was giving me the updates I needed? I never knew about 7 :O

more options

Actually, scratch that! I just did as you said, and this is what my Java currently looks like:

  1. Java(TM) 7 Update 4 | Oracle | 6/10/2012
  2. JavaFX 2.1.0 | Oracle Corporation | 6/10/2012

I think I've got it right this time. I first installed the update in that link you provided, then uninstalled the 4 mentioned above. I am crossing my fingers that this update also gets rid of an annoying Java popup window (jucheck.exe) that I have been experiencing by default over the past 3-4 years.

Thanks jscher2000, i appreciate your advice!

more options

p.s. this also fixed the Firefox Plugin Check, now I'm completely up-to-date! >:D