This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Default Search Hijacked by Windstream

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya user633449

frankenstein0
frankenstein0
more options

Once upon a time I could simply type in [example] 'facebook' into the url bar and it would take me to facebook. I'm pretty sure this was Google's 'I'm Feeling Lucky'. But, now I can no longer do that. A few months ago I moved and got a new internet provider, Windstream. Along with it, it changed that. And now it comes up with Windstream's search engine. I tried to tolerate it but now I am sick of it.

I have uninstalled and reinstalled firefox. I already did the 'Reset Firefox' and I already tried to about:config stuff. Its all default but still I have the stupid windstream search. Please help. I really like firefox but if this goes on, I am going to switch to Chrome or something. I'm sick of it.

Once upon a time I could simply type in [example] 'facebook' into the url bar and it would take me to facebook. I'm pretty sure this was Google's 'I'm Feeling Lucky'. But, now I can no longer do that. A few months ago I moved and got a new internet provider, Windstream. Along with it, it changed that. And now it comes up with Windstream's search engine. I tried to tolerate it but now I am sick of it. I have uninstalled and reinstalled firefox. I already did the 'Reset Firefox' and I already tried to about:config stuff. Its all default but still I have the stupid windstream search. Please help. I really like firefox but if this goes on, I am going to switch to Chrome or something. I'm sick of it.

All Replies (1)

user633449
user633449
more options

This is most likely a Windstream service provided to it's customers to redirect invalid URLs to a "Helpful" page. Centurylink, Comcast, and many other ISPs do this. You need to contact them and ask them to turn it off for you.

Then, to reneable the URL searching and auto-redirect, install https://addons.mozilla.org/en-US/firefox/addon/browse-by-name