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Unable to create a sync account

  • 3 biyano
  • 4 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya cor-el

Deemees
Deemees
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I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

Solution eye eponami

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Solution eye oponami

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

Deemees
Deemees Nkolo motuna
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Thank you. Starting in Safe Mode did it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome

Did you find the cause?

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")