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home page loads correctly however just behind it another page loads babylon searh page loads automatically

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somehow this babylon search page has installed itself to open when I start the browser. Home page loads with a tab right behind it. when you click on the tab it is the babylon search page.

somehow this babylon search page has installed itself to open when I start the browser. Home page loads with a tab right behind it. when you click on the tab it is the babylon search page.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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