This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox Not Responding.

  • 1 eyano
  • 34 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Jack

Lokro
Lokro
more options

I have done a full clean install. I deleted Mozilla from appdata folder and programdata folders. Same issues as before. Firefox will not crash so I have no crash ID(s). Zero mods with the clean install because I can't get it to run. Firefox is completely unusable.

From windows:

Description: 

 A problem caused this program to stop interacting with Windows.

Problem signature: 

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	16.0.1.4666
 Application Timestamp:	5076192e
 Hang Signature:	4258
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	425808500bab6a5ed67fd542860ec64d
 Additional Hang Signature 2:	9d7c
 Additional Hang Signature 3:	9d7c8686ad84a26fc57112d05fe4f135
 Additional Hang Signature 4:	4258
 Additional Hang Signature 5:	425808500bab6a5ed67fd542860ec64d
 Additional Hang Signature 6:	9d7c
 Additional Hang Signature 7:	9d7c8686ad84a26fc57112d05fe4f135
I have done a full clean install. I deleted Mozilla from appdata folder and programdata folders. Same issues as before. Firefox will not crash so I have no crash ID(s). Zero mods with the clean install because I can't get it to run. Firefox is completely unusable. From windows: Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 16.0.1.4666 Application Timestamp: 5076192e Hang Signature: 4258 Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 425808500bab6a5ed67fd542860ec64d Additional Hang Signature 2: 9d7c Additional Hang Signature 3: 9d7c8686ad84a26fc57112d05fe4f135 Additional Hang Signature 4: 4258 Additional Hang Signature 5: 425808500bab6a5ed67fd542860ec64d Additional Hang Signature 6: 9d7c Additional Hang Signature 7: 9d7c8686ad84a26fc57112d05fe4f135

All Replies (1)

Jack
Jack
more options

Hi,

Try this: Firefox hangs or is not responding - How to fix