Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 17.0.1 windows 7 64-bit, not focused during start

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya philipp

more options

Hello sir,

I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit.

When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus.

When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused.

The issue is reported by my friend too, who is running the same configuration.

This unfocused window is very annoying, please help us to resolve it.

You help will be highly appreciated.

Hello sir, I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit. When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus. When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused. The issue is reported by my friend too, who is running the same configuration. This unfocused window is very annoying, please help us to resolve it. You help will be highly appreciated.

All Replies (1)

more options

hello rpg.jhansi, please try this: go to firefox > help > troubleshooting information and click on profile folder/show folder. a windows explorer window should open up - in there delete the file named localstore.rdf & restart firefox afterwards. (this will reset the customizations to appearance & windows dimensions in firefox)