This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When Firefox is opened a download file dialog box pops up

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya nomecks

more options

When I open Firefox, a download file prompt appears for a file that I previously downloaded. I'm using Windows 8 x64 on a brand new laptop. (Not the computer I'm posting from)

I've tried the following:

Set Firefox to use the default homepage. There are no secondary pages. Set the default homepage back to default. (The default homepage does come up) Tried launching Firefox directly from c:\program files (x86)\mozilla\Firefox. Clearing the downloads list. Deleting all files in the Downloads folder. Searching the HKLM\software\mozilla registry key for the filename. Searching the about:config section for the filename. Deleting the app data folder from app data\local.

When I open Firefox, a download file prompt appears for a file that I previously downloaded. I'm using Windows 8 x64 on a brand new laptop. (Not the computer I'm posting from) I've tried the following: Set Firefox to use the default homepage. There are no secondary pages. Set the default homepage back to default. (The default homepage does come up) Tried launching Firefox directly from c:\program files (x86)\mozilla\Firefox. Clearing the downloads list. Deleting all files in the Downloads folder. Searching the HKLM\software\mozilla registry key for the filename. Searching the about:config section for the filename. Deleting the app data folder from app data\local.

Ezalaki modifié na nomecks

All Replies (2)

more options
more options

I cleared all history with every box checked and it still popped up when I re-opened Firefox.