This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Disney Jr coloring pages will not load using Firefox on my iMac, using Safari the pages will load.

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

bobsaccount
bobsaccount
more options

I have a Apple iMac desktop computer that is about a year old, when using Firefox to access the Disney Jr. website the only problem I have is the pages that need to be printed to color will not load, the rest of the site works as it should. When I use Safari to access the same website there are no problems, I prefer to use Firefox as my browser of choice.

I have a Apple iMac desktop computer that is about a year old, when using Firefox to access the Disney Jr. website the only problem I have is the pages that need to be printed to color will not load, the rest of the site works as it should. When I use Safari to access the same website there are no problems, I prefer to use Firefox as my browser of choice.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
bobsaccount
bobsaccount Nkolo motuna
more options

Hello Cor-el thank you for your quick response I will try this out and will send a post of the outcome. bobsaccount

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome

If this didn't help then please attach a screenshot.

Use a compressed image type like PNG or JPG to save the screenshot.