This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When searching for something on amazon or ebay the top row always goes to the far right of the screen.

  • 11 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya snarky

more options

So when i look up something like "shoes" in the amazon search box the top row of items moves over to the far right. And most are no longer even on my screen

I checked on I.E. and i had no issues with this so i assume its a firefox issue.

So when i look up something like "shoes" in the amazon search box the top row of items moves over to the far right. And most are no longer even on my screen I checked on I.E. and i had no issues with this so i assume its a firefox issue.

Solution eye eponami

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (11)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

many sites don't bother checking multiple browsers for compatibility.

normally a simple javascript file embedded in the page would fix the problem, yet as i said before... changing your video resolution may yield the results you were hoping for instead of a disfigured webpage. Normally this requires increasing your resolution.

Another possibility is the zoom has been activated. View/Zoom/Reset may amend your problem. This often occurs when you have increased just the text.

In addition, you may check your default font setting. Tools/Options/Content/...under the "fonts and colors" section chose advanced and ensure that "allow pages to choose their own fonts....." is checked.

If any of the above methods work, contact the site administrator and allow them to know of your problem and work around.

more options

I have tried clearing my cookies/cache and resetting my zoom. But the issue has not been fixed.

I even reinstalled firefox.

but thanks for the quick replies!

more options

i am supposing you tried adjusting the resolution of your screen also?

just because auto-fit works in IE doesn't mean it will work in firefox as i learned developing a web page once.

by default, the other suggestion i mentioned, is normally checked.

more options

yes, it seems to be at its highest at the moment 1366x768.

more options

i'm assuming that is 1360 x 768, which looks horrid to me, but still am not able to replicate the problem.

are there other add-ons you are using with FF (ie. adblock, flashblock...etc.)

just as a sure fire way to check, you can create another profile and try to access again. right click on your firefox shortcut, select properties, add the following to target outside the quotation marks: -no-remote -profilemanager (ie. "C:\Program Files\Mozilla Firefox\firefox.exe" -no-remote -profilemanager) this will give you access to the profile manager and you will be able to create another profile.

Ezalaki modifié na jddockery

more options

Are you using any themes(persona themes)

more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

Solution eye oponami

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

Yep, that did it all right. Guess i have to look at what extension or add on is causing the problem.

Thanks friend!

more options

I found the problem add-on! Disable "SelectionLinks 1.5" and the problem is solved