This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How do I turn on Automatic Image Loading?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

more options

I tried to order an item on Amazon.com but the button to add the item to the shopping cart did not appear. I then used the Chrome browser and it worked fine.

I tried to order an item on Amazon.com but the button to add the item to the shopping cart did not appear. I then used the Chrome browser and it worked fine.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

See also:

Make sure that you haven't enabled a High Contrast theme in the Windows Accessibility settings and that you allow pages to choose their colors in Firefox.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"