This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

The two sites I had chosen as home sites do not render properly. Everything else is fine.

tbrownell
tbrownell
more options

I did a slew of driver updates on my computer today and it survived. When I opened FF after the work, the two sites I had been using as my homesite no longer rendered properly. New York Times and Facebook. Every other link (I tried dozens) worked fine. I changed the homesite to Google, and it was okay. I uninstalled FF and reinstalled with a new homesite and it worked fine. But the NYT and FB still didn't work, Interestingly, levels below the top on NYT work fine. For grins I changed my homesite to a lower level on the NYT and it too works fine. Something has corrupted the NYT and FB loads.

I did a slew of driver updates on my computer today and it survived. When I opened FF after the work, the two sites I had been using as my homesite no longer rendered properly. New York Times and Facebook. Every other link (I tried dozens) worked fine. I changed the homesite to Google, and it was okay. I uninstalled FF and reinstalled with a new homesite and it worked fine. But the NYT and FB still didn't work, Interestingly, levels below the top on NYT work fine. For grins I changed my homesite to a lower level on the NYT and it too works fine. Something has corrupted the NYT and FB loads.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When you have a problem with a particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

This may take a few minutes if you have a large cache.)

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, use either of the following:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Here you can delete the site's cookies individually.

Then try reloading the page. Does that help at all?