This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Downloader Helper is not converting

  • 1 eyano
  • 12 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya Andrew

sangosister
sangosister
more options

I just finish downloading the new firefox, and did the add-on for downloader helper with the converter, The file says that it's downloaded but when i tried to convert it, it didn't do anything? It just says size 186 bytes

I just finish downloading the new firefox, and did the add-on for downloader helper with the converter, The file says that it's downloaded but when i tried to convert it, it didn't do anything? It just says size 186 bytes

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Please make sure you have the latest version of download helper; Also we are unable to troubleshoot with you, please contact DownloadHelper for assistance. Thanks!