This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why do all but the main browser window minimize when closing one and going back to the previous?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya cor-el

more options

When I upgraded my browser (2 upgrades ago), I began experiencing an issue where if i'm on a website and click on a link to view another object which then opens in another browser window, things are OK. But the problem occurs when if in that window there is another link which opens in a 3rd window, when I close that third, the 2nd minimizes. This is driving me absolutely crazy. What can be done to fix this?

When I upgraded my browser (2 upgrades ago), I began experiencing an issue where if i'm on a website and click on a link to view another object which then opens in another browser window, things are OK. But the problem occurs when if in that window there is another link which opens in a 3rd window, when I close that third, the 2nd minimizes. This is driving me absolutely crazy. What can be done to fix this?

All Replies (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.