This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Very slow to load, then says not responding.

more options

I have been using Firefox for many years without much trouble. A few days ago firefox shut down unexpectedly. When I tried to open it back up, it took about 5 minutes. It came up with a blank screen and after several more minutes my tabs finally loaded. Everytime I tried to click on anything in the firefox window, it would go into "not responding" mode.

I have been using Firefox for many years without much trouble. A few days ago firefox shut down unexpectedly. When I tried to open it back up, it took about 5 minutes. It came up with a blank screen and after several more minutes my tabs finally loaded. Everytime I tried to click on anything in the firefox window, it would go into "not responding" mode.

All Replies (2)

more options

Clear your cache, history

  • [Clear your cache, history and other personal information in Firefox]]

Check your plugins and extensions are updated!

Make sure your antivirus is not blocking the firefox.

more options

It will not let me do anything, everytime I try to click on anything it goes into "not responding"