We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I want to change my password on email account, but the phone number has been changed and it keeps going to the old one.

  • 1 eyano
  • 4 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya jpa8086

more options

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

Solution eye eponami

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.

Tanga eyano oyo ndenge esengeli 👍 7

All Replies (1)

more options

Solution eye oponami

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.